ADVICE
- Consult with you to ensure your home is in tip-top shape for renting
- Visit your home and provide recommendations
PHOTOGRAPHY
- Suggest a photographer
- Arrange a photoshoot and obtain images
MARKETING
- Set up and maintain various advertising channels
- Keep multiple calendars and property details up-to-date and ensure pricing is reflective of the market
GUESTS
- Find suitable mature guests
- Handle guest reservations including confirming bookings, terms and conditions, access etc.
RENT AND BOND
- Maintain rent payments from guests
- Manage bond retrievals and returns after the property has been cleaned
QUERIES AND MAINTENANCE
- Respond to guest queries in a timely manner
- Organise urgent maintenance of issues and keep the owner informed
REVIEWS AND FEEDBACK
- Provide suitable reviews online for guests
- Gain and act upon feedback from guests
CLEANING
- Arrange cleans after each booking
- Have the house prepared for the next stay
INVOICES
- Pay invoices for cleaning, gardening, pool/spa maintenance and urgent repairs on behalf of owner
- Provide owner with paid invoices for their record
FINANCIALS
- Prepare summary of financial statements for owners
- Deposit rental returns into owners’ account
