Delivery

ADVICE

  • Consult with you to ensure your home is in tip-top shape for renting
  • Visit your home and provide recommendations

PHOTOGRAPHY

  • Suggest a photographer
  • Arrange a photoshoot and obtain images

MARKETING

  • Set up and maintain various advertising channels
  • Keep multiple calendars and property details up-to-date and ensure pricing is reflective of the market

GUESTS

  • Find suitable mature guests
  • Handle guest reservations including confirming bookings, terms and conditions, access etc

RENT AND BOND

  • Maintain rent payments from guests
  • Manage bond retrievals and returns after the property has been cleaned

QUERIES AND MAINTENANCE

  • Respond to guest queries in a timely manner
  • Organise urgent maintenance of issues and keep the owner informed

REVIEWS AND FEEDBACK

  • Provide suitable reviews online for guests
  • Gain and act upon feedback from guests

CLEANING

  • Arrange cleans after each booking
  • Have the house prepared for the next stay

INVOICES

  • Pay invoices for cleaning, gardening, pool/spa maintenance and urgent repairs on behalf of owner
  • Provide owner with paid invoices for their record

FINANCIALS

  • Prepare summary of financial statements for owners
  • Deposit rental returns into owners’ account