Frequently Asked Questions

  • What is our service fee?

    In-line with other short term realestate agents, we charge a service fee of 20%. Unlike other agents we do not charge a set up or exit fee and there’s no hidden extras.

  • What do our online partners charge?
  • How much money will I make?
  • How do payouts work?
  • Do I need to declare this income to the Australian Taxation Office?
  • Is there insurance cover if guests damage my property?
  • How will guests access my property?
  • What happens if I cancel a booking?

    There are times of emergency when you may need to cancel a booking. We will advise you of the costs associated with the advertising channel partner at the time of the cancellation. Ready Set Stay will contact your cancelled guests and attempt to relocate them to another suitable property.

  • Can my guests check in and check out the same day?
  • What to do if tenants lock themselves out?
  • Where can I lock my personal items?
  • Should I get professional photos?
  • Am I required to have a working smoke detector?
  • What’s included in a cleaning service?
  • Should I supply linen?
  • What if my neighbour lodges a complaint?
  • How do reviews work?
  • How do I start the process?

Have a question?

    Let Ready Set Stay assist you.